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lazzytr
Participant
June 2, 2026

A problem occurred while generating the image.

  • June 2, 2026
  • 1 reply
  • 12 views

While generating the image via AI, it gives a "A problem occurred, please try again" error and the image is not generated.

    1 reply

    June 3, 2026

    Hey ​@lazzytr  

    If you were using Kling, it seems that they removed Kling.

    Help us help you.

    Could you provide a short video of your workflow?
    or

     

    Could you please reply with the following information:
    An example of the image & prompt that you are using would help.

    • A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

    • A copy of the keyframe(s) or reference images (if any) you were using.



    Cheers

    Nate