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OliverGPE
Participant
April 30, 2025

Activation de FireFly

  • April 30, 2025
  • 1 reply
  • 118 views

Bonjour. Je vien de prendre un abonnement Firefly standard, il apparait bien sur mon créative cloud mais impossible de générer une vidéo après les deux gratuites réalisées lors de mon essais.

 

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
April 30, 2025

Hello @OliverGPE,

Thank you for your message. 

 

I do not think that page in the Creative Cloud app indicates whether you have a Firefly premium plan or not. Please include the following information:
• A screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing.
• Then, please click on your avatar and take a screen shot of the box that pops up, but please black out your name and email address.
• Please go to account.adobe.com and take a screen shot of the left two columns showing which plans you have (but do not include the third column that has payment information).

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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