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mustafa_1457
Participant
September 26, 2025

Adobe AI Aracı Hatası Kısa Video için Aşırı Kredi Kullanımı

  • September 26, 2025
  • 1 reply
  • 55 views

Hello, I recently generated an 8-second video using your AI tool, but it unexpectedly consumed 800 credits. I believe this is a mistake, since such a short video should not cost that much. I kindly request a review of this issue and a refund of the credits that were incorrectly deducted.

 

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
September 27, 2025

Hello @mustafa_1457,

Thank you for your message. 

 

The Google Veo models (without audio) are 100 credits per second, and 800 credits for an 8 second generation. This is detailed in this document: Partner models in Adobe products.

 

This is a user community forum. We do not have access to your account and cannot perform customer service functions. The forum is for sharing ideas and getting advice.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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