Participant

Adobe Express reports that my storage is full when there are actually no files or folders under "Your stuff"

Forum|Forum|7 days ago
February 9, 2026
2 replies
22 views

For some accounts that have no files, creating a Creative Cloud or Firefly project is impossible because “Your stuff” says “Your storage is full”. There are actually no files on the account that are visible to the user. If any files do exist there’s no way to view or delete them. This is observed from the Android Creative Cloud app.

Peru Bob

Community Expert

Check these locations:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

tempoc

Participant

Thanks for the locations. The first 3 are empty with the exception of a small PDF in documentcloud. Spark redirects to Adobe Express. So yeah, as far as I’m concerned there should be plenty of space.

Kevin Stohlmeyer

Community Expert

Storage can be a lot of items not just “your stuff” - libraries, brand guides, AI generated results, Firefly Boards, etc. all count towards total storage allotments.

tempoc

Participant

While that's reasonable, I can't find a way to look at all that "stuff" so that I can delete it. www.adobe.com/files is also empty. I've also emptied my Deleted items.

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