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Known Participant
August 5, 2026

Adobe Firefly credits show 250/2250. Supposed to reset today,  no reset. Signed out/in, nothing changed. Timeline empty despite active project; no history shown. Reset date keeps changing, not monthly as promised.

  • August 5, 2026
  • 1 reply
  • 6 views

Adobe Firefly credits show 250/2250. Supposed to reset today,  no reset. Signed out/in, nothing changed. Timeline empty despite active project; no history shown. Reset date keeps changing, not monthly as promised.

    1 reply

    droopydog500
    Community Expert
    Community Expert
    August 5, 2026

    Hi ​@mrholevar,

     

    This is a community support forum, so we do not have access to your account here.  Do you only have one Adobe account?

    Can you please reply with the following information:
    • Please click on your avatar in the upper right corner and take a screen shot of the box that pops up, but please black out your name and email address. 
    • Please go to account.adobe.com and take a screen shot of the left two columns showing which plans you have (but do not include the third column that has payment information).

     

    Thanks,

        droopy

     

     

    Adobe Community Expert (not an Adobe employee)