Skip to main content
SohiniN
Participant
Jul 28, 2026 12:50 PM UTC
Open for Voting

ADOBE FIREFLY DOES NOT WORK

Adobe firefly does not work as it should be. After giving the prompt for video generation, it is taking much longer time to generate simple videos of 6 seconds. Many a times, afte giving the prompt, it freezes in this generating video screen. After refresh also same thing shows and nothing comes up. If I cancel it and re-write the prompt again to generate, still it stays and freezes in the generating video screen. It is very frustrating. Please look into it.

      This topic is closed to new replies. Start a new post to keep the conversation going.
      Pinned Reply By Gabriel Grundler Y.

      Hey, Community!

       

      Since this post has more than 2 months, we are closing this topic.

      On older posts, it becomes difficult for us to track and investigate individual cases effectively. Creating a separate post with relevant details and examples will help us better understand and address your concern.

       

      Thanks,

       

      Gabriel

      View reply

      3 replies

      Gabriel Grundler Y.
      Community Manager
      Gabriel Grundler Y.Community ManagerPinned
      Gabriel Grundler
      Oct 20, 2026 12:48 PM UTC

      Hey, Community!

       

      Since this post has more than 2 months, we are closing this topic.

      On older posts, it becomes difficult for us to track and investigate individual cases effectively. Creating a separate post with relevant details and examples will help us better understand and address your concern.

       

      Thanks,

       

      Gabriel

      Translate
      jamesg12817538
      Participant
      Oct 15, 2026 12:08 AM UTC

      the video generator does not retain the vivid color of my chat png image. It  either blows it out or desaturates it.

      Translate
        N8.
        Community Expert
        N8.Community Expert
        Jul 28, 2026 2:20 PM UTC

        Hey ​@SohiniN 

        Depending on the Model and such, I have noticed something similar. Certain times of the day and regions sometimes require longer wait times. 
        3rd Party models tend to take longer to generate a video: essentially more demand.

        Firefly native video does tend to be more reliable and faster. 
        Firefly is in Red. 
        3rd Party are in white.



        Cheers

        Nate

        Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices