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Adamvb
Participant
June 5, 2026

Adobe Firefly has completely deleted my artboard information. Generation history is still available but nothing on the artboard is visible.

  • June 5, 2026
  • 0 replies
  • 11 views

Adobe Firefly will not load the information on my artboard. After a hard refresh it will show a brief flicker of the data on the board but will return to dotted black screen. Generation history is still available but I need the work on the artboard. There are alot of image and videos on the artboard that are important.

This is the case in multiple browsers. Microsoft edge, safari, and google chrome. 

My artboards have been opened and closed many times and been saving data for several weeks now. It is not normal for it to delete all data. Please help!