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Known Participant
July 31, 2024

Adobe Firefly icon/quick launch icon/button is missing in creative cloud desktop application.

  • July 31, 2024
  • 5 replies
  • 738 views

Adobe Firefly icon/quick launch icon/button is missing in creative cloud desktop application.

5 replies

Known Participant
July 31, 2024

last weekend i stil have that firefly icon, and i have accses on firefly but have to do it manualy by the browser. and this is personal accaunt. update sync is on and everythin is like before

Known Participant
July 31, 2024

thank you, no updates or update notification 

Known Participant
July 31, 2024

mine looks tototally different no firefly image. Used to have that icon with other aplications 

Kevin Stohlmeyer
Community Expert
Community Expert
July 31, 2024

Click the cloud icon top right to see if the CC desktop app has an update (not individual applications). Also if you are in a managed account (enterprise or education) you may need to check with your Admin - they may be blocking.

 

Another thing to check is to see if you can access https://firefly.adobe.com

 

 

Kevin Stohlmeyer
Community Expert
Community Expert
July 31, 2024

Make sure your CC desktop app is not waiting on any updates.

 

 

Known Participant
July 31, 2024
Ok. Thank you. I check application updates, like Ps,Lr ... No updates? How i check creative cloud updates?

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