Adobe Firefly incorrectly says it is unavailable in my region while I am located in the United States.

I am currently located in Knoxville, Tennessee, United States, and my public IP address is also geolocated to Knoxville, Tennessee, USA. However, Adobe Firefly continues to display the message: “Adobe Firefly isn't available in your region.”

I have already tested multiple troubleshooting steps:

• Both my Johnson University Adobe account and a separate personal Adobe account
• School Wi-Fi and a mobile hotspot
• Microsoft Edge InPrivate / private browsing
• No VPN or proxy enabled
• Adobe region changed to United States
• Signed out and signed back in

The same region restriction appears in every case.

Since Adobe Firefly is available in the United States, this appears to be an incorrect region classification or Firefly entitlement issue on Adobe's side.

Please check the country/region associated with my Adobe accounts and the Firefly regional access/entitlement for my connection. I would appreciate help correcting this issue.