adobe firefly kredimi yiyor ve video oluşturmuyor 800 kredi boşa gitti para veriyoruz bu uygulamaya

Hi ferhatdaldal,
 

Thank you for reaching out.
 

We’d like to understand what happened with your request. When you have a moment, please share the prompt, the model you were using, and the reference image or keyframe if you included one.
 

It would also be very helpful if you could attach a screenshot of the error as it appears on your screen. That will give us a clearer picture of what’s going on.
 

Whenever you have that information, feel free to drop it here and we’ll take a closer look.

P.S: Credits used during a failed generation are normally returned to your balance automatically, but sometimes this can take a little while. Please double‑check whether your credits have been added back.
 

Thanks

Hajar