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January 13, 2026

Adobe Firefly not loading. New or saved audio/text files

  • January 13, 2026
  • 1 reply
  • 32 views

This is all you see at the bottom.

874216iE89DB745F8F19411.png

Like it is trying to load but failing. 
I have cleared Cache. Restarted browser. Tried a different browser. Same result

1 reply

droopydog500
Community Expert
Community Expert
January 13, 2026

Hello @W222User,

Thank you for your message. 

What browser and OS are you using? Is this the only thing not working? Can you please include a screen shot of the full browser window?

 

Next steps to try:

  1. Try doing a hard reset of the page by holding <SHIFT> and pressing reload.
  2. Try logging out and back in.
  3. If on Windows, try resetting the Defender firewall back to default settings.


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)