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Participant
June 3, 2025

Adobe Firefly NOT WORKING AT ALL

  • June 3, 2025
  • 1 reply
  • 262 views

Firefly has completely stopped working. No matter how I edit the prompt, i am still unable to get any results. I even logged out of my account and logged back in, and am still getting zero results. Please see screenshot attached for what I see every time i try to generate a new prompt.

1 reply

droopydog500
Community Manager
Community Manager
June 3, 2025

Hello @tarat6077285,

Thank you for your message. This prompt is definitely triggering something odd in model 4. It will generate if I remove your first sentence or second sentence individually (which is itself very unusual), but I cannot find any specific words triggering it. A bug has been logged for this.

 

Note, this prompt does work with Model 3, so you might want to use Model 3 in this case.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)