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Participant
July 25, 2025

After hours of painstaking work something happened in Fi Boards and I lost most of it

  • July 25, 2025
  • 2 replies
  • 139 views

There needs to be a better history system in place for Firefly Boards.  It is simply unacceptable that a simple tab switch can erase hours of work with no warning. Not 1 hour, not 2 hours, but close to 6 hours spanning across 2 days.

 

After putting together a collage with close to 120 images something happened and the window closed.  When I came back to the window there were only about 25 pictures from a much older revision.  This is so frustrating.  What would even cause this to happen? 

Literally nothing was saved from before yesterday. I know this is supposed to be informative for you to track down how this can happen but I think it is important not to understate just how angry I am right now. This is affecting a deadline, this is affecting my continued support of Adobe products regardless of beta-status or not.

 

It's kind of hilarious that the bottom of this bug report has a little message letting me know when my anger fueled rant was last auto-saved.  Would have been nice to know that little tidbit on my Firefly Board so I could visually see that it hadn't been saving properly.

2 replies

Participant
July 31, 2025

The board I have been working on today also seems to have completely disappeared. Another board I worked on previously looks fine, but my latest board (which was named) seems to no longer exist. Seems like there is a bug with the saving? I was using MS Edge for Business, with no crashes or instability prior to issue.

Kartika Rawat
Community Manager
Community Manager
August 1, 2025

Hi Lucy27139915zh5i!

Sorry to hear that. Let me check this with the team.

 

Thanks, 

^KR

Kartika Rawat
Community Manager
Community Manager
July 29, 2025

Hi DerFahrt!

We're truly sorry to hear about the loss of your work and the frustration it’s caused, especially with a deadline involved. Firefly Boards is still in beta, but this kind of data loss is concerning. Your feedback highlights an clearer save indicators, and stronger autosave reliability. We'll share this with the development team. Could you share which browser you were using and if there were any crashes before the issue occurred? This will help us dig deeper.

 

Thanks, 
^KR