Skip to main content
Participant
October 10, 2024

Alle meine Favoriten werden nicht angezeigt

  • October 10, 2024
  • 返信数 1.
  • 118 ビュー

Ich habe viele Favoriten gespeichert, die werden alle nicht anezeigt, wenn ich auf "Favoriten" gehe und es erscheint nur ein weiße Seite.

Kann es an Browsereinstellungen im Firefox liegen? PopUps Blockade oder sowas ähnliches? LG!

返信数 1

droopydog500
Community Manager
Community Manager
October 10, 2024

Hello @IDEE UND SPIEL5ED8,

 

I am sorry you are having this problem. 

 

If you have a lot of favourites, it can take a moment before they are displayed. On my primary browser I have thousands of favourites and it can take 15-20 seconds for them to show up when I go to the favourites page.

 

If that is not the issue, when was the last time you saw them there?  Have you recently cleared your cache or re-installed the browser?

 

Unfortunately, if you are using the same browser on the same computer and they are no longer there, they are most likely gone forever. This could happen if, for example, you cleared your cache in the browser, used a utility which cleans your computer, or ran low on disk space.

 

I said "most" likely, because there are steps you can take to rewind your cache if you had already been backing it up, but most people do not do that. My primary platform is Mac and I back my browser cache up with Time Machine on the Mac, so I can go backwards in time and restore my cache from a point in time. This has saved me a few times when something was deleted from my cache and I was able to roll the cache and settings back a day.  If Windows was my primary platform, I could do something similar on it.

 

For a complete description of existing features to save prompts and images, please see these documents:

 


My best,
    droopy

Adobe Community Expert (not an Adobe employee)