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A
Anton_Oz4614
Participant
November 15, 2025

An error with generation history

  • November 15, 2025
  • 4 replies
  • 100 views

Hi Support Team,

 

I’m experiencing an issue with my Adobe Firefly generation history. When I open the history panel, I can see the cards of my previously generated images, but the cards appear empty. When I click on any of them, an error message appears stating that the generated images cannot be displayed.

 

Could you please assist in restoring or troubleshooting my generation history? I would really appreciate your help, as these images are important for my work.

 

Thank you in advance.

    4 replies

    A
    Anton_Oz4614Author
    Participant
    November 18, 2025

    No, it doesn't work on Safari also, same issue

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    November 16, 2025

    I was just asking you to test another browser to see if it has the same problem. If it does not, it might be an extension that is interfering. Ad blockers sometimes are the source of the problem.

     

        droopy

    Adobe Community Expert (not an Adobe employee)
    A
    Anton_Oz4614Author
    Participant
    November 16, 2025

    Hi,

    I'm usually using Chrome and it's a bit uncomfortable to change to another browser

    Thanks

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    November 15, 2025

    Hello @Anton_Oz4614 ,

    Thank you for your message. 

    What browser are you using? If you try another browser as a test, does that browser also have the problem?

    Thanks,
        droopy

    Adobe Community Expert (not an Adobe employee)
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