Skip to main content
Participant
June 13, 2023

Any prompts were couldn't work

  • June 13, 2023
  • 4 replies
  • 243 views

as photo, I could not load the image and don't know why.

4 replies

Tracy.H
Community Manager
Community Manager
June 19, 2023

Please check that your account is registered to a region where Firefly is available 

 

J E L
Community Expert
Community Expert
June 16, 2023

@oscar30478384d6xc, apologies, “out of the gate” means “on the first try.” Do you mean, what if you use a proxy server or VPN? You may have trouble accessing via those gateways.  

Participant
June 16, 2023

what do you mean by out of gate? what if I use proxy? and do I need to concern the telephone binding?

J E L
Community Expert
Community Expert
June 13, 2023

Hi @oscar30478384d6xc, that prompt worked for me quickly out of the gate. Have you logged out, closed your browser, and tried again?