Arbitrary deduction of points

Your Gemini 3 model failed to generate an image for me, but it still deducted 80 credits. Please refund them.

Unfortunately your credits are gone.
Gemini 3 is a 3rd Party Model. Not an Adobe Product.

We need additional information to understand what is happening. Can you please reply with the following information:

A screen shot of the whole browser (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).
A copy of the keyframe(s), reference images or video you were using (if any), or image you were using in generative fill.

Could you provide an example of your prompt(s)?

Common problems

Cheers

Nate

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