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Yozaryohanan
Participant
July 31, 2026

asked to upscale video, met with simply SOMETHING WENT WRONG error

  • July 31, 2026
  • 1 reply
  • 3 views

asekd to upscale a video, using Topaz, then error message said  SOMETHING WENT WRONG.

I keep attempting to do simple upscale of 2d animated loop and it wont do it.

    1 reply

    July 31, 2026

    Hey ​@Yozaryohanan 

    Help us. Help you.


    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.
    Make sure to hide your personal information.

    Upscaling issues

    Is it just with the upscaler? If you try another browser as a test, does it still fail?
    UpScaling Request of information
    To help us look into this further, please share the following:

    • Original image you tried to upscale, provided in a zip file (to preserve the original details of the image)
    • Settings you selected for the upscale
    • Credits deducted for the operation
       

    Cheers
    Nate