Skip to main content
Participant
Sep 21, 2026 7:06 PM UTC
Open for Voting

Audio generation keeps failing

i can not generate audio files, did many times, I have credits, inserting a  text, but it is just stopped not generating results

 

5 replies

Participant
Sep 22, 2026 9:16 AM UTC

Hi, I was able to do it after splitting text in 3, size of the entire text was 312 words, so I splited it on 3 parts 100 words each. And it worked otherwise it was stacked. Very disappointed experience. Sorry no having screens with me. Please just fix large text generatoon

Translate
N8.
Community Expert
Sep 22, 2026 9:19 AM UTC

Hey ​@courageous_Ray057c 
I ll escalate the issue. Keep in mind that it is difficult to troubleshot an issue w/o some sort of reference. :)

another option is using Adobe Acrobat Pro: Acrobat Spaces. 
There is an option to create a podcast. 

Cheers

Nate

Translate
Participant
Sep 22, 2026 9:39 AM UTC

Sure, please see the screen attached,. as you see I did it many time, every time it was taking credits with no responses -  just was pending no response, after i slitted in 3 it worked. Let me know if you need more referecns. I do not have adobe pro. 

Translate
N8.
Community Expert
Sep 22, 2026 9:12 AM UTC

Hey ​@courageous_Ray057c 

Help us. Help you. 
Could you provide more information; so, the team can proceed to troubleshoot? Without the requested information it is difficult to assist you and resolve the issue. 

Something went wrong troubleshooting

A Full Screenshot or short video:  Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
>>Make sure to remove person details: email address, name... before posting<<

  • System Details: Specify your Operating System (OS) and Browser (including version numbers).
  • Workflow Context:
    • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
    • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
    • The full prompt you were using.
    • Copies of any reference images, keyframes, or original images used.

Other suggestions

  1. Try a different web browser (or an Incognito/Private window) to rule out browser extensions or cache issues.
  2. Disable any active VPN, ad-blockers, or strict firewall settings temporarily.
  3. Clear your browser's cache and cookies (see image below):

Cheers

Nate

Translate