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Participant
August 12, 2026

Bij elke generatie (zowel van tegoed als de onbeperkte) die ik wil doen met mijn proefabonnement, krijg ik de melding "Er is iets misgegaan Probeer het later opnieuw." en dat kloterige hondenplaatje in beeld.

  • August 12, 2026
  • 3 replies
  • 18 views

En dit gebeurt niet één keer, maar de hele avond al.
Als ik uitlog en inlog met een ander emailadres/account (met beperkte toegang, zonder abonnement) is er niets aan de hand. 

Dit geflodder nodigt niet uit om na de proefperiode (vandaag gestart en nu al gedoe) mijn abonnement voort te zetten…..

    3 replies

    August 13, 2026

    Hey ​@Optimistic_rebeled00 
    Thank you for your response and compliment. :)


    Could you provide an example of your prompt and ref image?
    Certain words may prevent prompting: complicated or negative words throw the AI Generations into a frenzy let’s say.

    Positive and “respectably” easy language tends to give good results or at least I can start to generate images and videos.

    cheers
    Nate

    August 13, 2026

    Hey ​@Optimistic_rebeled00 

    Help us. Help you.
    Could you try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.

    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

    >>Make sure to hide your personal information: email account and anything other personal details.<<

    Cheers

    Nate

     

    Participant
    August 13, 2026

    Hi N8 (great name btw),

    Thanks for your reply: really appreciate it.

    However, apart from the fact that I don't know how to make a full video screen video; it wouldn't give you any more information than I already described.

    I can enter ANY prompt -short or long, with reference pics or without, to create a video or a picture- as soon as I hit generate, the “something went wrong”-text including this horrible animated dog pops up.

    Loggin out and logging in again: no changes.
    Trying a different browser: no changes.
    Using the app on my phone, instead of the website: no changes.

    It simply does not do anything, but giving me the “something went wrong” message over and over and over again.

    The premium credits are still there, although that doesn't really matter, as I won't be having the chance to use them anyway :(

    Cheers!
    D.