Blank screen when I visit Firefly

Thanks, I'll try that. I was confused because it was working fine all these months, then the entire website stopped working once the generate videos feature was released

Hello @Tulasi Mukunda,

Please note that the Brave Browser is not a supported browser. Supported browsers are listed in this document: Adobe Firefly technical requirements.

If Chrome and Edge do not work, and you are using windows, try resetting the Defender Firewall to the default configuration. In most cases of this behaviour, that is the problem.

My best,
    droopy

I am using Brave browser, it does not work on either Chrome or Microsoft Edge. I don't have any other browsers installed

Hello @Tulasi Mukunda,

Thank you for your message. I am sorry you are having this problem. 

What operating system and browser are you using and what version numbers? Can you try another browser as a test?  If you use Chrome, try Microsoft Edge; if you use any other, try Chome.

Thanks,
    droopy