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Tulasi Mukunda
Participating Frequently
February 13, 2025

Blank screen when I visit Firefly

  • February 13, 2025
  • 11 replies
  • 746 views

 

Same as the title. I got an email for the generative video beta approval but when i visited the site it was just a blank screen. I have checked and my connectivity is strong and other websites are functioning normally.

 

 

11 replies

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droopydog500
Community Manager
droopydog500Community Manager
Community Manager
February 13, 2025

Hello @Tulasi Mukunda,

Thank you for your message. I am sorry you are having this problem. 

What operating system and browser are you using and what version numbers? Can you try another browser as a test?  If you use Chrome, try Microsoft Edge; if you use any other, try Chome.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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