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Joey Pants
Participant
September 8, 2026

Browser locks when opening subfolders

  • September 8, 2026
  • 3 replies
  • 10 views

When opening most subfolders the browser locks up with IPhone, IPad and windows. I’ve tried Edge, Safari and Chrome browsers. I’ve cleared the cash, logged in, in Incognito mode with Chrome on IPhone. Last attempted to login with a never used Chrome browser on IPad.

 

 

 

personal info removed by mod-  KR

    3 replies

    Joey PantsAuthor
    Participant
    September 9, 2026

    Kartika,

    I just checked from my PC and it looks like I have access to my files again. Whew! Whatever you did, thank you!

    Joe

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    September 8, 2026

    Hi Joey Pants!

    Sorry about the trouble. Could you share a screen recording of the issue? Are you also seeing any error messages?


    Let us know.


    Thanks,

    Kartika

    Joey PantsAuthor
    Participant
    September 8, 2026

    Kartika,

    Thanks for responding. I get no error messages. I open the folder containing the images. GIFs representing the images animate for a second then stop. The browser is now locked. I did create a test folder and an image and I can access the image. That’s all I can tell you.

    Regards,

    Joe

     

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