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Participant
March 12, 2026
Sticky

Bulk color grade on firefly didn't work. The download link says page does not exist.

  • March 12, 2026
  • 2 replies
  • 51 views

Did a bulk colour grade in Firefly. When I click the download link in the email it directs to a page which says “Page does not exist”

    2 replies

    Kartika Rawat
    Community Manager
    Community Manager
    April 13, 2026

    Hi Gidds,

    This issue has been resolved. 

    Let us know if you have any questions.

     

    Thanks, 
    Kartika

    Adobe Employee
    March 12, 2026

    Thanks for flagging this — we’re investigating why the download link in the email is leading to a “page does not exist” error.

    In the meantime, you can download your outputs from the Job log tab on the Creative Production home page.