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droopydog500
Community Manager
Community Manager
May 8, 2024

Hello @Teacher37263428zpfi ,

 

Thanks for your message. I am sorry you are having problems. 

 

Can you please provide more detail on what is happening? Are you getting an error message? If so, can you please include a screen shot?  Please also tell us what operating system and browser you are using.

 

Thanks,

 

    droopy

Adobe Community Expert (not an Adobe employee)