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Dshariff
Participant
November 5, 2025

Can't generate with erro message

  • November 5, 2025
  • 1 reply
  • 34 views

what is your problem, i've been paying for the adobe create cloud suite for more than 5 years and NOW you're saying that a image that YOU created goes against your rules, show me what rule that is, I am a professor of content creation and have influence many of students to purchase this product but if this issue isn't resolve I will have me and my students go elsewhere, here is the photo YOU will not generate attachedhttps://acrobat.adobe.com/id/urn:aaid:sc:US:bbb43c71-dd8c-48cd-a1bb-dfcbc0900020

1 reply

droopydog500
Community Manager
Community Manager
November 5, 2025

Hello @Dshariff,

Thank you for your message. 

Are you using that image as a keyframe to create video? If so, the the video model will not create videos based on a keyframe that contains what it believes are children. That is a restriction in the video model that applies to all users.


My best,
    droopy

Adobe Community Expert (not an Adobe employee)