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Dezs
Participant
Apr 12, 2023 9:46 AM UTC
Open for Voting

Can't load

I am writing to express my frustration with the error message I received while attempting to use your product ADOBE FIREFLY TEXT EFFECT. The error message stated, "An error occurred while loading your result. Please wait a few seconds and try again." Despite waiting and trying multiple times, I was unable to access my result.

Please find the attached screenshot

2 replies

Tracy.H
Community Manager
Tracy.HCommunity Manager
Community Manager
Apr 12, 2023 3:35 PM UTC

Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

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sishamIAGD
Community Expert
sishamIAGDCommunity Expert
Community Expert
Apr 12, 2023 12:26 PM UTC

That's strange as I have performed the same search and this is the result I get...

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