Skip to main content
Participant
April 12, 2023

Can't load

  • April 12, 2023
  • 2 replies
  • 371 views

I am writing to express my frustration with the error message I received while attempting to use your product ADOBE FIREFLY TEXT EFFECT. The error message stated, "An error occurred while loading your result. Please wait a few seconds and try again." Despite waiting and trying multiple times, I was unable to access my result.

Please find the attached screenshot

2 replies

Tracy.H
Community Manager
Community Manager
April 12, 2023

Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

sishamIAGD
Community Expert
Community Expert
April 12, 2023

That's strange as I have performed the same search and this is the result I get...