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Marc-André29128627xpem
Participant
March 29, 2023

Can't Load Error

  • March 29, 2023
  • 6 replies
  • 712 views

on Firefly beta, text effects always give me the following error: 

Can't load

An error occurred while loading your result. Please wait a few seconds and try again.

waiting and trying again do not help.

    6 replies

    claudiomangiante
    claudiomangiante
    Participant
    April 5, 2023

    N
    Neder29178240qxri
    Participant
    March 31, 2023

    Now it works for me. I didn't make any changes and no actions. I have a Mac M1 2021 with OS Chrome. 

    Thanks for the support.

    Tracy.H
    Community Manager
    Tracy.HCommunity Manager
    Community Manager
    March 31, 2023

    We have limited support for older OS and browser versions at the moment. That may be the issue.

    D
    Denysoft
    Participant
    March 31, 2023

    When I press the button "Generate", 3 images are correctly generated, but for the 4th one I got this error: 

     

    M
    Marc-André29128627xpemAuthor
    Participant
    March 30, 2023

    thanks @Tracy.H . still doesn't work

    any prompt

    https://firefly.adobe.com/generate/font-styles?prompt=cheese+popcorn&fitType=medium&seed=2352&text=Firefly&font=acumin-pro-wide&bgColor=%23F15D34&textColor=transparent&var=68589&var=20138&var=87237&locale=en-us

    safari Version 15.6.1 (15613.3.9.1.16, 15613) on Catalina 10.15.7

    Tracy.H
    Community Manager
    Tracy.HCommunity Manager
    Community Manager
    March 29, 2023

    Please do a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, please share:

    1. Prompt used
    2. URL
    3. OS and browser versions

    We also have limited support for older Mac OS and browser versions at the moment which may be the issue.

    G
    gailbarlowuk
    Participant
    March 31, 2023

    Hi, I am having problems with text effect. Text to image working fine, just text effects. I have tried a few times but keep getting "Can't load An error occurred while loading your result. Please wait a few seconds and try again". Too many using it maybe?

    Tracy.H
    Community Manager
    Tracy.HCommunity Manager
    Community Manager
    March 31, 2023

    Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser. Also what OS and browser versions are you using?

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