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Mikael Andström
Mikael Andström
Participant
November 5, 2025

Can't start a new project, the old one is blocking

  • November 5, 2025
  • 1 reply
  • 41 views

I tried the Firefly and created a video. Now I want to try another one. But the previous project is blocking and there is no way to delete the existing content. I tried to create a new project from the start window and tried to upload four pictures. But the system only recognizes generated a suggestion based on one picture. Seams like there is a bug. It is also anoing the you get charge with 400 credits for a not completed delivery.

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
November 5, 2025

Hello @Mikael Andström,

Thank you for your message. 

 

Have you tried deleting the keyframes (if you hover over, an "X" shows up:  ), prompt, and resetting the left panel and generating new from there? You can even type in a random number as a seed to change the seed it was using in prior generations. If you tried that and it still is nor working, can you show us a screen shot of the full browser window?

 

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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