Participant

Can't Upload Image to Firefly Generative Video

Forum|Forum|1 year ago
January 13, 2025
6 replies
831 views

The upload image button has disappeard from my interface.

Desktop

D

danielle_lemons

Participant

Is there an update on when this will be resolved?

droopydog500

Community Manager

Hello @tomcantrell,

Thank you for your message. I am sorry you are having this problem.

What browser (and version) are you using?

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

tomcantrell

Inspiring

Chrome. Also tried Edge.

Thanks!
Tom

Kartika Rawat

Community Manager

Thanks for bringing this up. We'll share this post with our engineers to look into it.

^KR

tomcantrell

Inspiring

I'm having the same problem. I am using Windows 11. The drag-and-drop area left of the prompt is greyed out. Can you give me some idea when this will be fixed? Thanks!

droopydog500

Community Manager

Hello @Leo Lopez,

Thank you for your message. I am sorry you are having this problem.

Can you please tell me what operating system and browser you are using along with the versions?

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

Leo Lopez

Participant

firefly import image function not available in firefly Video AI

droopydog500

Community Manager

Hello @grege22471193,

Thank you for your message. I am sorry you are having this problem.

Can you please provide a screen shot showing the issue and tell us what operating system and browser you are using along with the versions.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

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