Participant

Can't use Fireflies Image Ultra 4? -why?

Forum|Forum|4 months ago
October 8, 2025
3 replies
133 views

Hi,

What/where is the admin that let's me use Fireflies Image Ultra 4?

When testing it, I get a message: "Can't access. You can contact your admin to request access." My admin has given me all thr rights to use my Addobe tools and can't figure out, what is wrong. Can you help me, please?

droopydog500

Community Manager

Hi @heinir68795616,

Your local Adobe administrator would need to contact your Adobe account manager to see what options are available for changing your organisation's plan.

droopy

Adobe Community Expert (not an Adobe employee)

heinir68795616Author

Participant

Hi

If there is limitations of Flireflies usega in company's license type, what it takes to get limitations off?

S

SamarthS

Community Manager

Hi @heinir68795616,

Thanks for reaching out. Your account is a team or enterprise account. Please contact the IT department in your organization or school for help.

Maybe your organization does not have access to the Ultra 4 model in its plan.

^Sam

heinir68795616Author

Participant

Hi,

Thank you for your answer. May I suggest that you should tell about this limitation to users. And maybe even, what it takes to to take this limitation away.

HeiniR

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