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Participant
September 27, 2026

Cancel my subscription. It's a trial I just started today. My name is Les Gondos. Cancel it. It shouldn't work.

  • September 27, 2026
  • 2 replies
  • 8 views

Cancel my subscription completely. I tried it. The simple calling page didn't work. Until you figure something out and make your system better, I'll need something else. 

    2 replies

    droopydog500
    Community Manager
    Community Manager
    September 27, 2026

    Hello ​@Colorful_viewc519,

    To cancel your Firefly trial, please follow the steps on this page:
    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

    Sign in to your Adobe account, go to Plans and payment, select Manage plan next to your Firefly subscription, then select Cancel your plan. Please complete this as soon as possible if you started the trial today, as there is a 14-day window to cancel without penalty.

    If the cancellation screen does not load correctly, try again in a private or incognito browser window.

    If you are experiencing a specific issue that is preventing you from cancelling, the community is happy to try to help. Please describe what is happening and include screenshots or a screen recording if possible, as that will help us understand what you are seeing.

        droopy

    Adobe Community Expert (not an Adobe employee)
    Participant
    September 27, 2026

    It just didn't work. I tried to make five coloring pages, and it didn't work.