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2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
October 15, 2025

Hi @Hannah31297718s2tf if you havent already, try logging out and back in. 

If that doesnt work and you are on anything other than an individual plan - contact your administrator to make sure they have this provisioned for you via the Adobe Admin console. 

droopydog500
Community Manager
Community Manager
October 15, 2025

Hello @Hannah31297718s2tf,

Thank you for your message. 

 

Can you tell us what steps you took to get to that message? Are you on an enterprise, teams, or individual plan?

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)