Cannot access to firefly home page

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Hello, it seems I cannot access to the firefly home page in any of my current navigators (google chrome and microsoft edge) and I don't know how to fix this.

Desktop

droopydog500

Community Manager

Hello @danaef9951671,

Thank you for your message.

The most frequent cause of this problem is a Windows firewall blocking traffic to Adobe. Are you using a windows computer? If so, please try resetting the Windows firewall to the default settings and see if that fixes the problem.

Thanks,
droopy

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