Participant

Cannot Generate

Hi Adobe,

I have issues today generating a prompt. It doesn't work.

I'm unable to generate, since the button turns to grey.

Hope you can fix this issues. Need to use this urgent.

Thanks

Community Manager

Hello @hadi1777,

Thank you for your message. I am sorry you are having this problem.

Try doing a forced reload of the page, which in Chrome is holding the shift key down while pressing the reload button:

This solved the problem for me when I had it.

If that does not work for you, try logging out and back in.

If neither of those work, let us know along with letting us know what OS and browser you are using and their version numbers.

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

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