Participant

Cannot load from generation history.

Forum|Forum|1 month ago
August 21, 2026
3 replies
45 views

From the Firefly Generation History screen, I click the video’s Open menu option. Rather then open the generation window with the video and its prompt, I get an empty prompt and the message “Can not load from generation history”, It seems to happen for every history item I try I’ve tried it on Edge and Firefox and neither work. It seemed to work OK a few hours ago.

C

courageous_creationf181

Participant

I am experiencing the same issue. Generation History cannot load any of my previous video generations. I have tested both the Adobe Firefly Android app and Chrome browser (Desktop site), but the same error appears: “Unable to load items from generation history.”

I still have the downloaded MP4 from one of the affected generations. I specifically need to recover the original generation settings, especially the Seed, if it is still available on Adobe’s servers.

Could Adobe please investigate whether the generation data and original Seed can be recovered?

N8.

Hey @courageous_creationf181
Have you tried to download from your Creative Cloud App?

How to reliably download your files
In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

https://youtube.com/shorts/fCgb1ZR48tU?feature=share

Cheers

Nate

N8.

Hey @Eager_Ocean9034

Could you try in private browsing/incognito mode or in another browser as a test?

Cheers

Nate

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