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E
eroomtam
Participant
February 17, 2025

Cannot see how many credits I have remaining

  • February 17, 2025
  • 3 replies
  • 266 views

In the "My Account" menu on the top right, I used to be able to see how many monthly credits I had remaining. That is gone now. Is this a bug or are you no longer showing how many credits I have?

3 replies

E
eroomtamAuthor
Participant
February 20, 2025

I don't have that installed. I'm just messing around with the new feature using the firefly.adobe.com website.

    E
    eroomtamAuthor
    Participant
    February 19, 2025

     

     

    This is what I see when I looked at my info when I click the icon in the top-right.

     

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 20, 2025

    Thanks for the screenshot. Can you see the credits at the top right of the CC desktop app? 


    KR

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 18, 2025

    Hi eroomtam!

    I'm sorry to hear that. Are you still not able to see the credits? If so, could you log out and back into your CC account?

     

    Let us know how it goes. 

    Thanks,

    KR

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