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shdwcorp
Participant
August 29, 2024

Charge credits with no images

  • August 29, 2024
  • 1 reply
  • 145 views

My credits are consumed when no images are generated.  I need to be refunded for 10 credits because on Aug 28 and Aug 29, I experienced a continuous string of errors that resulted in the message "Something went wrong. Please edit your prompt and try again. Replace image".

1 reply

D
Community Expert
DeanUtianCommunity Expert
Community Expert
August 29, 2024

I'd suggest trying to talk to an Adobe agent through the text chat available from teh link below. Type 'real agent' to get a person.
https://helpx.adobe.com/contact.html 

This forum is for general issues and discussions. Most people that respond don't work for Adobe.

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