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Drakontas
Participant
October 29, 2025

content credential issue with firefly video first frame

  • October 29, 2025
  • 4 replies
  • 138 views

Hi, 

I can't upload the AI picture model I created with another paid APP because there is a problem with content credentials. Those credentials are mine, which means I can use them however I wish.

Can you please help me on this?

 

thank you in advance

4 replies

Drakontas
DrakontasAuthor
Participant
October 29, 2025

thank you, just sent a screenshot in you inbox

 

droopydog500
Community Manager
Community Manager
February 3, 2026

I have not received the message in my inbox yet (there are some reliability issues with private messages in this new forum platform).  Can you try converting the image to another format and see if the new file works?

 

    droopy

Adobe Community Expert (not an Adobe employee)
droopydog500
Community Manager
Community Manager
October 29, 2025

You used Firefly to generate the keyframe or something else?  Can you share the image? You can send it to me in a message if you do not want to post it.

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
Drakontas
DrakontasAuthor
Participant
October 29, 2025

Thank you for your fast reply, I used standard Firefly video model and wanted to add first frame picture. (please find the screenshot below) 
Also faced same problem with a couple of other models

 

 

droopydog500
Community Manager
Community Manager
October 29, 2025

Hello @Drakontas,

Thank you for your message. 

Can you tell us what problem it is reporting? A screen shot of the error would help. What model did you use to generate the video?

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)