Skip to main content
Hangphuongtephuong4280
Participating Frequently
May 26, 2026

Couldn”t generate video using Kling model

  • May 26, 2026
  • 5 replies
  • 32 views

Hello team

please support to check whether I couldn’t generate any images or videos with Generate function in Adobe firefly, attachment is the screenshot while i was trying to generate a video with Kling model

 

    5 replies

    May 28, 2026

    Hey ​@Hichamisco 

    The prompt itself might be a bit too complicated. There have been some issues w Kling as well.
    Could you share your prompt so we can assist you?

    Cheers

    Nate

    Hichamisco
    Participant
    May 27, 2026

     

    Hangphuongtephuong4280
    Participating Frequently
    May 29, 2026

    it might happens to all users

    May 29, 2026

    Hey ​@Hangphuongtephuong4280 

    Your Prompt:
    Make A fashionable video. 
    There is no exact direction.

    2 there have been some issues w Kling. The team is investigating the issue.

    Prompt revised:
    Keep the reference image, the fashion model walks down the runway.
    or
    Use the reference image, the model walks down the runway.

    Participant
    May 27, 2026

     

    Hangphuongtephuong4280
    Participating Frequently
    May 28, 2026

    no any problems with you?

    May 27, 2026

    Hey ​@Hangphuongtephuong4280 

     

    There seems to be something happening with Kling. I have notified the manager. They are going to escalate the issue. We just have to wait in the meantime.

    Cheers

    Nate

    Hangphuongtephuong4280
    Participating Frequently
    May 28, 2026

    Dear ​@Oh.N8 
    Thanks, yesterday I also had a remoted investigation session with Tanisha (Adobe team) also.
    She/he also regconized the problems.

    It happens not only with Kling, but also other Partner Models of Adobe.
    Hope to get fixed and be updated soon.

    (Tanisha said the updated will be notified via email within 24 hours)

    Hangphuongtephuong4280
    Participating Frequently
    May 29, 2026

    Dear ​@Oh.N8 
    Is there any new update on this problem?

    mikel3754671
    Participant
    May 26, 2026

    Kling 3.0 720 P generations have been throttled for 3 days now, even though you can use the non-unlimted version, it still produces poor results.  if the problem is with Kling, tells us Kling is unstable dont blame us for too many generations when i havent done any because of the Kling issue.

    get on kling to fix their server problems.  its great its unlimited but if you can produce anything its garbage.