Participating Frequently

Couldn”t generate video using Kling model

Forum|Forum|4 days ago
May 26, 2026
5 replies
32 views

Hello team

please support to check whether I couldn’t generate any images or videos with Generate function in Adobe firefly, attachment is the screenshot while i was trying to generate a video with Kling model

O

Oh.N8

Hey @Hichamisco

The prompt itself might be a bit too complicated. There have been some issues w Kling as well.
Could you share your prompt so we can assist you?

Cheers

Nate

Hichamisco

Participant

Hangphuongtephuong4280Author

Participating Frequently

it might happens to all users

O

Oh.N8

Hey @Hangphuongtephuong4280

Your Prompt:
Make A fashionable video.
There is no exact direction.

2 there have been some issues w Kling. The team is investigating the issue.

Prompt revised:
Keep the reference image, the fashion model walks down the runway.
or
Use the reference image, the model walks down the runway.

一

一弘01AC

Participant

Hangphuongtephuong4280Author

Participating Frequently

no any problems with you?

O

Oh.N8

Hey @Hangphuongtephuong4280

There seems to be something happening with Kling. I have notified the manager. They are going to escalate the issue. We just have to wait in the meantime.

Cheers

Nate

Hangphuongtephuong4280Author

Participating Frequently

Dear @Oh.N8
Thanks, yesterday I also had a remoted investigation session with Tanisha (Adobe team) also.
She/he also regconized the problems.

It happens not only with Kling, but also other Partner Models of Adobe.
Hope to get fixed and be updated soon.

(Tanisha said the updated will be notified via email within 24 hours)

Hangphuongtephuong4280Author

Participating Frequently

Dear @Oh.N8
Is there any new update on this problem?

mikel3754671

Participant

Kling 3.0 720 P generations have been throttled for 3 days now, even though you can use the non-unlimted version, it still produces poor results. if the problem is with Kling, tells us Kling is unstable dont blame us for too many generations when i havent done any because of the Kling issue.

get on kling to fix their server problems. its great its unlimited but if you can produce anything its garbage.

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