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seyoun_6679
Participant
November 20, 2025

cradits

  • November 20, 2025
  • 2 replies
  • 28 views

There is a thousand of my cradits.
But when I try to use Firefly AI, it says to charge it.
Please tell me how I can use the Cradit that already exists

2 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
November 20, 2025

Hi @seyoun_6679,

 

In addition to what @Oh.N8 said, what plan are you on and what Firefly service were you trying to use? Can you please click on your avatar in the upper right corner and take a screen shot of the box that pops up, but please black out your name and email address.

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
O
Community Expert
Oh.N8Community Expert
November 20, 2025

Hey @seyoun_6679 


This has to be frustrating.

Could you provide a screenshot? 
Have you tried a different browser, log out and log in, clear cache?

thanks
Nate

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