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jason26351507l9x3
jason26351507l9x3
Participant
March 10, 2026

Crash when edit image

  • March 10, 2026
  • 1 reply
  • 21 views

On Edit image after uploading and putting in text and hitting generate… the screen flashes back and forth between two pages then crashes saying “ page is either temporarily down or has permanently been moved. ‘. This has happened all day today.  I’ve cleared cache, restarted phone, and tried incognito mode.  All the same result.  On iphone 16e. 

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 11, 2026

    Hi jason26351507l9x3,
    Thank you for bringing this to us.

     

    Could you please let us know if the app crashes only when you try to edit an image, or if it also crashes when you attempt to generate or perform another process?

    This information will help us investigate the issue more effectively.

     

    Thank you.


    Hajar 

    jason26351507l9x3
    jason26351507l9x3Author
    Participant
    March 11, 2026

    Just edit.  If i keep hitting try again it eventually works in that I can see the result in my files.  But it takes hitting try again many times and the page continues to crash. 

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 13, 2026

    jason26351507l9x3, would it be possible for you to share a short recording of this behavior? We weren’t able to reproduce it on our end.

    That will help us look further into the issue.

    Thanks
    Hajar

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