Skip to main content
Participant
November 15, 2025

Crédit utilisé 100%

  • November 15, 2025
  • 4 replies
  • 94 views

Bonjour en fin d'après midi aujourd'hui j'étais à moins de 50% d'utilisation de crédit. Après 10 essais max, l'application m'indique que j'ai utilisé 750 crédit. C'est impossible. Puis je avoir une explication et rétablir mes crédits restant. Il s'agit forcément d'un Bug. 

merci d'avance

4 replies

Participant
November 18, 2025

Cancel and replace

 

So when i look the First ones are not crossed/check. It make it checked ones i scroll.

on thé other page pro 1 is activated and à Google one is too.

 

so now i understand the settings. But even tho it's moré than 3, it doesn't make any sens because before my 10 last images, i was less than half my credit. Don't you have any access to my data ? 

Participant
November 18, 2025

So when i look the First ones are not crossed/check. It make it checked ones i scroll.

on thé other page pro 1 is activated and à Google one is too.

 

so now i understand the settings. But even tho it's moré than 3, it doesn't make any sens because before my 10 last images, i was less than hall my credit. Don't you have any access to my data ? 

 

 

November 16, 2025

Hey @jenna_7775 


Just to add a bit more to what @droopydog500  is requesting about which model.

Under general settings there is a list of models to choose from; each model uses a different number of credits. The credits to be used is at the bottom right hand corner by the generate button. Before pressing the button, there is a number indicating how many credits will be used to generate the image or video.

Here is a list of the different models available. Could you please let us know which model you are using? Thank-you


Cheers

Nate

droopydog500
Community Manager
Community Manager
November 15, 2025

Hello @jenna_7775,

Thank you for your message. 

Can you please tell us what you were generating (image or video, what models)?  It is possible to use more than 750 credits on a single video generation based on the model and resolution selected. 

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
Participant
November 16, 2025
Hello,

Only images
81 if I am precise

Envoyé à partir de Outlook pour iOS<>