Skip to main content
Participant
August 9, 2026

Credits are not resetting

  • August 9, 2026
  • 1 Antwort
  • 7 Ansichten

My ai credits aren’t resetting

    1 Antwort

    droopydog500
    Community Expert
    Community Expert
    August 10, 2026

    Hello ​@good_problem-solverf85e,

     

    They reset on the anniversary date for your plan. That is the renewal data that shows when you look at your plan(s) on https://account.adobe.com/plans. If you have more than one plan that grants credits (such as Creative Cloud Pro and a Firefly plan), you get a refresh of the credits for that plan only on the anniversary date of that plan. Did you not get credits on the anniversary dat of your plan?

     

        droopy

    Adobe Community Expert (not an Adobe employee)