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Participant
February 16, 2025

Credits Charged for Error Generations

  • February 16, 2025
  • 1 reply
  • 112 views

Hi, I am getting charged credits for images not generating. I shouldnt be charged becasue firefly is stating me to "retry" and no image was generated. Need some assistance and a refund. It happened three times. 

1 reply

Kartika Rawat
Community Manager
Community Manager
February 17, 2025

Hi ogobya!

Sorry to hear that. Please reach out to our support team here: https://adobe.ly/411QyRp

Let us know if you have any questions.

 

Thanks,

KR