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ine_6702
Participant
November 10, 2025

Credits purchased

  • November 10, 2025
  • 1 reply
  • 31 views

I purchased credits (I have 963 available) however when I'm trying to generate an image it says I have to purchase credits . Find attached a screenshot showing the insufficient note and the credits available 

1 reply

S
Community Manager
SamarthSCommunity Manager
Community Manager
November 10, 2025

Hi @ine_6702, 

 

Thanks for reaching out. I see you have an active Photoshop plan under your account, which entitles you to 1000 credits that can be used to generate standard assets. 

The feature you are trying to use is a premium feature that requires a Firefly plan subscription. 
Here is the link to help you understand how the credits are used.

Please let us know if you need assistance. 

^Sam
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