Credits wasted on pictures and video that don’t relate to the prompt

Hello @rmt_4375,

Thank you for your message. 

Can you show us some examples of your prompts and the results? We can probably help you refine your prompts.

Also, while it has gotten better, Firefly is generally not good at putting exact text from a prompt into an image. Sometimes it is perfect, but usually, it does not get it right.  The best solution is to use Adobe Express or Photoshop to add text in or use Boards to edit the text in an image. 

Thanks,
    droopy