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beni8527098
beni8527098
Participating Frequently
February 17, 2026

depuis que je suis abonné en soit-disant illimité, les rerreurs ne cessent de se multiplier, c'est très frustrant. "Un probème est survenu", j'ai ce message environ 9 fois sur 10 générations, le service devient carrément inutilisable !

  • February 17, 2026
  • 2 replies
  • 15 views

je voudrais que ça fonctionne. avant que je prenne l’abonnement “illimité” ça fonctionnait correctement, avec un taux d’erreurs “acceptable”, mais là, c’est permanent, 9 erreurs pour 10 générations ! inacceptable !

      2 replies

      beni8527098
      beni8527098Author
      Participating Frequently
      February 21, 2026

      hi, it was happening mostly with Nano banana 3, but it seems results are much better now! thanks.

      Hajar Toutsi
      Community Manager
      Hajar ToutsiCommunity Manager
      Community Manager
      February 23, 2026

      Thanks beni8527098 for updating us,

      We are aware that some Creative Cloud users generating imagery using Nano Banana Pro are experiencing elevated error rates and delays. We are actively working to address the issue.

      We really appreciate your patience while we get this sorted out.

      Hajar

      Hajar Toutsi
      Community Manager
      Hajar ToutsiCommunity Manager
      Community Manager
      February 18, 2026

      Hi beni8527098,

      Thanks so much for sharing this, 

      We're very sorry you had to go through this. That's definitely not the experience we want you to have.

      To help narrow this down a bit, could you tell me which feature you’re using when the error appears, or if it happens across all features? I’m also curious whether it only happens with certain models or if every model is giving you the same issue.
       

      Once I have that, I can dig deeper and try to get you some clarity.
       

      Let us know.


      Hajar

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