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Avraham35236166amwv
Participant
September 8, 2025

Difficulties by video generation in firefly

  • September 8, 2025
  • 1 reply
  • 77 views

Hello,

I have been experiencing an error for the last 24 hours, as the system has been struggling with video generation. Red banner every time I try to generate a video. I have a Pro account with Adobe Creative Suite.

 

Best,

Alisa

1 reply

S
Community Manager
SamarthSCommunity Manager
Community Manager
September 8, 2025

Hi @Avraham35236166amwv, 

 

I'm sorry about the issue. Could you log out and then log back in? Please also try a different browser.

In case you still get the issue, please share a screenshot of the complete page showing your display picture on the top right. 

 

Thanks, 

^Sam
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