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Participant
December 28, 2023

Doesn't accept reference images

  • December 28, 2023
  • 3 replies
  • 343 views

I can't upload any image for references

3 replies

Anitaphotography.nl
Participating Frequently
January 16, 2024

Same problem here, it checks my image, just a jpg, usually my own photo. And then.... nothing.
No message, no notification, just an empty reference image placeholder.
It used to work before, but it hasn't for about 6 weeks now.

MassC
Legend
January 3, 2024

@Yin Lee25538267cyg3 are you getting any sort of error message?

Anubhav M
Community Manager
Community Manager
December 29, 2023

Hello @Yin Lee25538267cyg3,

 

Sorry to hear about this experience. Would you mind sharing more details about what is not working? 

  • What device, browser/version, and module are you using?
  • Please include any screenshots/videos of the issue.

 

Also, try to relaunch Firefly in an Incognito/Private Browser window (Microsoft Edge / Google Chrome / Safari / Firefox) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav