Participant

Download button not working, in any option for downloading, I just keep generating and can't download them

Forum|Forum|1 day ago
April 14, 2026
2 replies
11 views

Download after generating is not working, it was already broken last week but I could still go to edit image and download from there, now I can’t even do that. I can generate stuff but I can’t download anything from any button that’s supposed to download the image.

Hajar Toutsi

Community Manager

Hi ninavicino,
Thank you for reaching out.

Could you try the suggestions we shared below and let us know if you’re still unable to download your generations?

Hajar

Dan B 123723462356

Participant

I have the same problem, I generate images and when you click download it does nothing at all

Hajar Toutsi

Community Manager

Hi Dan B 123723462356,
Thank you for writing in.

To better understand the issue, please provide more details about your workflow and system setup. Which Firefly function were you using, and could you specify your Operating System (OS) and Browser (including version numbers)?

If possible, sharing a full‑screen recording of the behavior would also be very helpful.

In the meantime, please try another workaround: go to your Generation History tab, select the three dots in the upper‑right corner, and attempt to download the image from there.

Please let us know if this works. If the issue persists, share the details requested above and we’ll be glad to investigate further.

Hajar

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